Simply perfect. We had a fantastic experience with Esher Fireplaces. Paul and Sue couldn't have been more helpful, friendly and efficient. They also had incredible patience in dealing with us while we were wrangling with other contractors during renovations.

Very helpful, so pleased with our fire, great service, highly recommend

This was so quick and easy from start to finish . The first call with receptionist who was most helpful. They were extremely helpful in choosing the right fire very knowledgeable and with no pressure. The two fitters were very polite and got on with their job , no mess , explained how the fire worked before leaving. Excellent company would highly recommend them.

Excellent service. They did the job quickly and left the house spotless. The end result is gorgeous and does exactly as promised, heats a big room in 10 minutes.

First Class service from the very first phone call. Helpful. Efficient. Professional. And tidy. Really pleasant to deal with. Would recommend without any hesitation. Thank you Paul, Sue and Mark.

What a wonderful place this is. From the help given, to the choice of fires, to the expert fitters - thank you! You made purchasing two new fires a happy experience. Thank you Paul and Sue - will definitely be recommending!

We are delighted with our new electric fire - it's so realistic and has transformed our living room. Paul was very helpful discussing our options and the installation was completed very quickly and efficiently. Their showroom is a lot bigger than you can see from the shopfront. We'd been looking for a particular Gazco model unsuccessfully at a number of other stores and were pleased to find Esher Fireplaces had it on display for us to see.

First-class service from Esher Fireplaces throughout the entire process. Cannot recommend them highly enough. Wonderful customer service.

I would highly recommend Esher Fireplaces. Paul was very helpful during his initial visit and showing us around the showroom to make the right choice. Installation was fast and smooth, and the new fireplace looks stunning.

What a fabulous result, I’m so pleased with my new fire. The whole team at Esher Fireplaces were excellent to work with. I needed to replace an old fire with something smaller. This required good design and advice, removal of old, installation of new and making good. Plus they helped me make best use of the plaster’s time. The fire is so easy to use, with a remote control and warms up the room quickly. Thanks

This place was recommended to us through a friend and family decorator. We could not be more pleased with the service. A lovely family run business by people who clearly care about their work and customers. Paul spent a long time with us in the shop on a saturday and came to our house to measure up. He was spot on with the sizes. He also gave really good advice. I would not hesitate to use them again if I ever need another fire!!!! 🔥

We're delighted with our new fire. It has transformed a room unused in winter to a cosy living space. And it looks great. We thought carefully about the outlay but are really pleased we decided to do it. The options were well explained and the fitters were excellent - extremely clean and tidy and very respectful.

Esher Fireplaces couldn’t have been more brilliant - from start to finish they looked after everything. The whole process was really easy and I was amazed that there was no dust during the works and all the debris was removed from the house after each visit. My fireplace is absolutely stunning - I can’t recommend them enough. Thank you Esher Fireplaces, I’m so grateful that I was advised to go to you!

We are super happy with our new fireplace mantel installed by Esher Fireplaces. Paul & Sue were a dream to work with and instantly answered all of my queries in relation to installing a mantel over an existing electric fireplace. Lead time & installation, were both quick and easy. The end result - happy customers with our first ever mantel to enjoy in our home just in time for Christmas!

This is my 2nd house that I have used Esher Fireplace. This time I have a Stove - Chesterfield 5 Woodburning Eco plus an Electric fire (in the wall) - The eMotiv 74, both chosen with Paul's help & of course Sue is always there manning the phone & answering the emails. Prompt, always friendly & efficiant. Superb service & advice with everything provided as a full service. No need to worry about anything. Starting off in a building site, Paul came on site & saw the project through, advising as we progressed having rooms & to full instalation, ensuring everything was perfect!! I can highly recommend Esher Fireplace. Thank you so much Paul & Sue. Jenny xx

From helping me decide which models would work right through to installation today, the service offered has been of the highest standard, both very professional and friendly. Absolutely delighted with my new fire and surround and my home was left spotless. Cannot thank Paul, Sue and team enough. Highly recommend.

We have had a fantastic experience with Esher Fireplaces. The service was very efficient and professional. The woodburner looks wonderful and we were given lots of advice on how to use it and clean it. Many thanks for making the installation a painless experience.

Have known Paul and Sue for 20 years, we're returning customers, just had our new fireplace installed following a major renovation. As always, Esher Fireplaces was so helpful and made the whole process as easy and pleasant as possible. Paul listened to what we were looking for and came up with exactly what we needed. The fireplace looks gorgeous, gives out loads of heat and the fitters were great too, couldn't have been more helpful and professional. We did shop around beforehand - Esher Fireplaces was the best by far. Thank you!

We had a beautiful fireplace fitted by Esher Fireplaces. We had a certain gap for the fireplace and they managed to find something to fit it perfectly. The installers did a great job, really quick and no mess! It looks great and we are really happy with it. Highly recommended Esher Fireplaces.

Fantastic experience from start to finish. Really excellent team, good quality materials with lots of choice, and a quick and professional installation. The new fireplace looks fantastic, would highly recommend!

A great experience from start to finish. We really appreciated the initial site visit to our house ( I’d done lots of research but didn’t know if what we wanted was possible) . A visit from Esher Fireplaces meant we could talk it through with a professional. Sue was great at communicating both on the phone and email , and when the day came for fitting it was all very timely and beautifully done. A very professional business with a human touch . Pricing very fair and clear. We are delighted with our new fireplace !

Beautiful fireplace. Install was quick, efficient and they nicely cleaned up after themselves. The shelf had an unfortunate slight blemish on it which Paul offered to sort out and a replacement was provided. Very happy with the service and fireplace and highly recommend.

We have just had a new gas fire place and surround fitted by Esher Fireplaces who were very efficient, helpful and quick. We are so pleased with the results and it has made a huge difference to the heat in our room.